Article By Association Secretary and Strategic Programs Manager, Deborah Chick

Working at heights is one of the most hazardous tasks across various industries, including construction, maintenance, telecommunications, and energy. Falls from heights consistently rank among the leading causes of workplace injuries and fatalities worldwide. In Australia alone, falls from a height accounted for 15% of worker fatalities in 2025, underscoring the need for comprehensive safety protocols. One of the most critical components of these safety measures is training.

Organizations like the Working at Heights Association (WAHA) are dedicated to improving industry standards and promoting the importance of training in this high-risk sector. Let’s explore why training is essential and how it contributes to a safer working environment.

In many countries, including Australia, workplace safety laws mandate that workers exposed to heights undergo appropriate training to ensure workers are competent. Compliance with these regulations is not just about avoiding fines or penalties; it is about safeguarding lives. The Australian Work Health and Safety (WHS) Act outlines stringent requirements for businesses to ensure workers are competent to perform high-risk tasks. Training ensures that employees understand these legal obligations and can apply safe work practices in the field.

Working at heights involves a complex array of hazards, from unstable surfaces and weather conditions to the misuse of equipment. Comprehensive training programs teach workers to identify these risks, assess potential dangers, and implement controls to mitigate them. With this knowledge, workers are better equipped to handle the unpredictable nature of working at heights, minimizing the likelihood of accidents.

Training for the effective use of PPE is a cornerstone of working at heights safely. Harnesses, lanyards, anchors, and fall arrest systems are critical for protecting workers from injury or death in case of a fall. However, PPE is only as effective as the user’s knowledge of how to use it properly. Training ensures that workers understand the types of PPE available, how to inspect their gear, and how to correctly wear and use it for maximum safety. Regular refresher courses ensure that workers stay updated on new technologies and safety equipment.

Training provides workers with the practical skills needed to perform tasks safely at heights. These courses often include hands-on practice in real-world scenarios, which boosts worker competence and confidence. When workers feel confident in their abilities, they are less likely to make errors that can lead to accidents. Proper training can transform a potentially hazardous job into a manageable, routine task by fostering a sense of professionalism and self-assurance in workers.

Reducing Incidents and Improving Safety Culture

A well-trained workforce is a safer workforce. Studies show that companies with robust safety training programs have fewer incidents and injuries compared to those that do not prioritize training. Training programs promote a culture of safety within organizations, encouraging workers to take responsibility for their own safety and that of their colleagues. This proactive approach leads to fewer workplace accidents and injuries, resulting in better outcomes for both employees and employers.

Rescue and Emergency Response

While preventing falls is a top priority, it is equally important to prepare for emergencies. In the event of an accident, a fast and effective response can be the difference between life and death. Training workers in rescue operations ensures that they know how to react quickly, efficiently, and safely in case of a fall. This training covers the use of equipment such as rescue kits and proper techniques for retrieving a fallen worker, minimizing the time between an incident and medical intervention.

Cost-Effectiveness

While investing in training programs might seem like an added expense, it is a long-term cost-saving measure. Injuries and fatalities due to falls from heights can lead to significant financial losses for businesses through medical costs, legal fees, insurance premiums, and downtime. By reducing the likelihood of incidents, training can protect businesses from these financial risks, while also ensuring the well-being of their workforce.

There are also immediate productivity gains as a by-product of a more competent, aware and effective workforce. The ability to navigate the space more efficiently leads directly to greater, and safer, output.

Training in the working at heights sector is essential to protect workers from the dangers of falls and ensure compliance with safety regulations. It helps in hazard recognition, proper use of PPE, and instils a culture of safety and preparedness. Organizations such as the Working at Heights Association (WAHA) advocate for high standards of training, which are key to reducing incidents, improving response times in emergencies, and creating a safer workplace overall.

By investing in quality training programs, businesses not only protect their employees but also foster a more productive and secure working environment. The emphasis on continuous learning and upskilling within this sector is vital, as advancements in safety practices and technology continue to evolve, making training an ongoing necessity for all who work at heights. 

For more information on safety standards and training opportunities, explore our website www.waha.org.au